PRIVACY POLICY
On May 25, 2018 a new team, GDPR will begin. It is a common law that will make the same rules apply throughout Europe. GDPR replaces the Personal Data Act (PUL), which has been a Swedish law since 1988. With GDPR, all organizations, traders and companies must have greater responsibility for controlling their clients’ tasks.

Wicked Family is responsible for the processing of personal data that you provide to us as a customer and these are processed by us to manage your purchases, as well as for marketing purposes if you subscribed to the newsletter. Wicked Family does not disclose personal information, e-mail addresses or other customer information to third parties other than those mentioned in the items below. You have the right to see your personal details upon request. If the information is incomplete or incorrect, you have the right to have the information corrected or deleted.
 If you wish to end your subscription of information from Wicked Family, please send an email to contact@wickedfamily.com.

Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to choose. You can always withdrew your consent by contacting us at contact@wickedfamily.com. Our Web Site and communication are intended for those who are at least 18 years old and older.

Cookies
Cookies are used by the Wicked Family web store in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. A cookie is a text file stored on your computer. Cookies are usually used to improve the site’s user, for example, to customize a site according to the visitor’s wishes and choices. A permanent cookie remains on the visitor’s computer for a certain amount of time. A session cookie is stored temporarily in the computer’s memory while a visitor is on a web page. Session cookies disappear when you close your browser.

You can also choose to delete any cookie files that have been placed with you at any time. If you do not want to allow cookies, you can deny this.

Wicked fFamily uses Google Analytics as a tool to get a picture of how visitors use the site. We use this information to see how the visitor, our customer uses our website and our different categories and pages. We provide visitor statistics, for example, we use reports of visits to the site to improve content, navigation and structure. The information is not stored. The Analysis tool uses cookies and the information generated by these through your use of the site is forwarded to and stored by Google on servers in the United States. Google may transfer this information to third parties if required by law or in cases where a third party treats the information on behalf of Google.

Security
For the safety of your personal information, Wicked Family uses SSL Certificates to encrypt information passed to and from the website during registration and checkout. When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser window when SSL is activated.

Disclaimer
Wicked Family’s ambition is for the website to always be up and running, however Wicked Family cannot guarantee this. When we have received your order, you will receive an automatic e-mail confirming that you placed an order. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order or any obvious inconsistency in pricing. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order.
Due to the color settings of your computer, the colors of the products shown in the pictures in the Wicked Family store can differ from their actual colors. Wicked Family cannot be held responsible for any such discrepancy.

Prices
The prices in the Wicked Family web store are stated in SEK and translated into Euro and dollar depending on where you want the shipment to be delivered. The price of each product is stated excluding shipping costs but including swedish VAT for countries inside EU. For countries outside EU the Swedish VAT will be excluded. 

Payment
Wicked Family accepts payment by VISA / Mastercard / American Express. The full payment is charged when the package is dispatched. All transactions are encrypted and 100% secure. We also accept and promote PayPal for the security they provide for both parts in a transaction.

Links
When you click on links in our store, they may direct you away from our site. A link to a third party’s web site does not mean that we endorse it or that we are affiliated with it. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

QUESTIONS AND CONTACT INFORMATION
If you have any questions about this Privacy Policy, want to update your information, wish to unsubscribe from any of our marketing lists or want to access, correct, amend or delete any personal information we have about you, please contact us at info@wickedfamily.com.

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